Wetsuit011

FAQ

Why should I buy a Surf Jimmy?
Do you know those sunset sessions where every second counts? In such a situation you wanna put your wetsuit on and get out there as fast as possible. That is one example where having a Surf Jimmy would help.

Who will benefit from having a Surf Jimmy?
Basically anyone who owns a wetsuit. Not only does the Surf Jimmy help you put your wetsuit on easier and faster, it also prevents a newly bought wetsuit from tearing – so you will never need to send your wetsuit back to the manufacturer. Surf Shops will benefit from selling the Surf Jimmy as well, as the Surf Jimmy makes it easier and faster for customers to put on multiple wetsuits in changing rooms.

Has the Surf Jimmy been tested or approved by surfers?
Yes, the Surf Jimmy has been widely tested by Surfers, Divers, Triathletes and Wakeboarders.

Can I buy a Surf Jimmy directly through this website?
YES YOU CAN! You can get hold on your very own Surf Jimmy by ordering one right here.

I’d like to order a larger quantity of Surf Jimmy boxes – Can I get a discount?
If you’d like to order a large quantity then please contact us directly so we can talk terms. Bulk discounts and wholesale prices are of course available.

Surf Shops interested in selling Surf Jimmy’s in their shop should contact us.

Being located in Copenhagen – can you keep up with the fast development within the surf industry?
Despite Easy On Surfing being geographical positioned in the wave-remote capital of Copenhagen, we are fully aware of what is happening within the surfing industry and follows the development very closely.

TERMS AND CONDITIONS

QUALITY GUARANTEE

If you are not satisfied with anything we make, return it to Easy On Surfing for a repair, replacement or refund.

SHIPPING POLICY

All packages will be shipped via The Danish Postal Service (PostDanmark). All orders will be shipped within 1-3 business days from date of order. Shipping fees are non-refundable. For expedited shipping please contact customer service.

DOMESTIC

1 USD (Please allow 1-3 business days for delivery)

INTERNATIONAL

2 USD (Please allow 6 – 10 business days for delivery*)

* Please note: Easy On Surfing is not responsible for, nor can we offer, any specific advice regarding any customs related fees or delays that you may incur. For specific information, please consult with your local government import office.

PRIVACY POLICY

We believe in protecting the privacy of our customers. If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, or promotional offers from our partners. If you have any questions or concerns about the privacy or security of your information, please contact us via info@easyonsurfing.com

RETURN POLICY

Easy On Surfing accepts returns and exchanges by mail. Please send package with a carrier who can provide tracking and insurance, Easy On Surfing is not responsible for packages lost during return shipment if proof of delivery is not available. Please allow 2-3 weeks for processing returns and exchanges.

Please send any returns to:

Easy On Surfing
Frederiksberg Alle 18,1,7B
1820 Frederiksberg
Denmark

If you are returning an item by mail, please include a note with; your name, daytime phone number, and address as well as a brief description of what you are returning and why.